ALL SALES ARE FINAL.

We will happily accept any defective items.

If an incorrect item (i.e, color differs from what was ordered) is shipped in error, please email @kilasheditcosmetics@gmail.com within 7 days of receiving your order to be eligible for a refund or exchange. Any requests after 7 days will be exchanged at the discretion of the company.

All products must be unopened and in it's original condition. 

Shipping cost are non refundable.

Returns

We want you to be satisfied with your KilashedItCosmetics.com purchase. You may send us feedback @kilasheditcosmetics@gmail.com or leave us a review!

SHIPPING

Please allow up to 7-10 business days for your order to process; it will take another 1-2 days for your order to be shipped out. You will get a shipping confirmation via email/phone the day your order is shipped.

INTERNATIONAL SHIPPING

We ship worldwide! International shipping prices vary by country and the weight of your order. For international orders that have been in-transit for over 20 days, please reach out to your local customs office to see if the package is available for pickup or has otherwise been held up due to customs fees.

CUSTOMS 

We are not responsible for any customs fees that may occur with international orders. The customer is entirely responsible for any and all fees set by the customs office of their country. As mentioned in our return policy, w3e do not offer refunds, returns, or exchanges. 

TRACKING

At times the courier will not scan the package immediately. Once you have been notified about your package's departure, please allow tracking information 48 hours to update once notified. 

Once your order has left our facility we no longer have any contact or control over your order and you will need to get in contact with the courier directly to obtain any information. Furthermore, if in order has been marked as delivered we have entirely no contact with it and you will need to get into direct contact with the courier with any questions and concerns you may have. 

PACKAGES RETURNED TO SENDER

Once a package has returned to us due to address issues, we will contact you to organize a new delivery. If you do not respond to our email within seven days, your order is invalid (NULL/VOID).